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Cancellation notices for appointments

June 16, 2023

While we understand certain things do occasionally happen that may affect your ability to provide adequate notice, in most situations, if pre-planned, is avoidable. Due to an increased demand for appointments, and to better serve our clients, we have implemented a policy for last minute cancellations or no-shows for appointments.

We respectfully request a 48 hour notice to cancel or reschedule appointments. Without proper notice, you may be requested to provide a deposit for future appointments. This deposit will be forfeited should you miss the future appointment or fail to provide at least a 48 hour cancellation notice.

Thank you for allowing us to treat your pets!